pbd88 Privacy Policy

1 Definitions and Scope

Some important terms used in this policy are explained below:

• "Platform" refers to the pbd88 website, mobile interface, and all associated services.
• "User" refers to any person who is registered on the pbd88 platform or who accesses it in any way.
• "Personal Information" refers to any information that can identify an individual — such as name, address, email, phone number, or financial details.
• "Processing" refers to any activity involving the collection, storage, use, disclosure, or deletion of data.

This privacy policy applies to all services on the pbd88 platform, including casino games, sports betting, slots, Dragon Tiger Luck, Rummy, and all other gaming services.

2 What Information We Collect

pbd88 collects the following types of information:

2.1 Registration and Identity Information

When you create an account with pbd88, we collect the following information from you:

• Full name and date of birth
• Valid email address
• Mobile number
• Residential address
• National ID card or passport details (for KYC verification)

2.2 Financial Information

We collect the following information to process transactions:

• Payment details required for bKash, Nagad, Rocket, or bank transfer
• Transaction history — records of deposits and withdrawals
• Brief bank account details (where applicable)

2.3 Usage and Technical Information

The following information is collected automatically while you use the platform:

• IP address and device identifiers
• Browser type and operating system information
• Login time and session duration
• Play history and gaming activity
• Information collected through cookies and similar tracking technologies

3 How We Use Your Information

pbd88 uses collected information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To ensure gaming services, betting features, and other platform benefits are available.
• Financial Transactions: To process deposits, withdrawals, and bonus payments.
• Security and Fraud Prevention: To detect suspicious activity and protect the integrity of the platform.
• KYC Verification: To confirm identity and ensure responsible gaming.
• Customer Support: To resolve your issues and provide assistance.
• Offers and Promotions: To send you relevant bonuses and promotional offers based on your preferences (you can opt out at any time).
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and improve the platform.

4 Sharing Information with Third Parties

pbd88 does not sell your personal information or transfer it to third parties for commercial purposes. However, sharing information may be necessary in certain situations:

4.1 With Service Providers

We work with trusted third parties for payment processing, identity verification, and managing technical infrastructure. These parties receive only the information needed for their designated tasks and are bound by strict confidentiality agreements.

4.2 With Game Software Providers

Limited technical data may be exchanged in the process of integrating technology from game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming. Personal identity information is not transferred in this context.

4.3 For Legal Requirements

If disclosure of information is required due to a court order, government directive, or other legal obligation, pbd88 will comply with that obligation.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the pbd88 platform to improve functionality and enhance the user experience.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the site to function properly — maintaining login status and ensuring security.
• Functional Cookies: To remember your preferences and settings — language preference, gaming preferences.
• Analytics Cookies: To analyze site usage and improve the experience. This information is generally processed in aggregated and anonymized form.

5.2 Cookie Controls

You can control most cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

6 Data Retention and Security

pbd88 applies industry-standard security measures to keep your personal information safe.

6.1 Security Measures

• SSL Encryption: 256-bit SSL encryption is used for all data transmission and reception.
• Data Encryption: Strong encryption is applied when storing sensitive information on servers.
• Access Controls: Only authorized personnel can access your information, and they are bound by strict privacy policies.
• Regular Security Reviews: System security is regularly tested and evaluated.
• Firewall Protection: Advanced firewall and intrusion detection systems are active.

6.2 Data Retention Period

We retain your personal information according to the following principles:

• Active account data: For the entire duration the account remains active.
• Closed account data: For a specified period in accordance with legal and regulatory requirements.
• Transaction records: For the applicable period in compliance with financial law.
• Beyond necessity: Securely deleted upon request or when the specified retention period expires.

7 Your Rights

As a registered user of pbd88, you have the following rights over your personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request that any errors in your information be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted, subject to legal or contractual obligations.
• Right to Restrict Processing: In certain cases you can request that processing of your information be restricted.
• Right to Opt Out of Marketing: You can opt out at any time to stop receiving promotional emails or SMS messages.
• Right to Close Your Account: You can close your pbd88 account at any time. Even after account closure, some information may be retained for a specified period as required by law.

To exercise any of the rights listed above, please contact our customer support team.

8 Protection of Minors

pbd88 does not knowingly collect any personal information from minors. Age verification is a mandatory step in the registration process. If it becomes known that a minor has registered on the platform, that account will be closed immediately and any collected information will be securely deleted.

If a parent or guardian believes their child has registered on this platform, please contact us immediately.

9 Changes to the Privacy Policy

pbd88 may update this privacy policy from time to time. If changes are made, we will notify you in the following ways:

• The updated policy will be published on the website and the "Last Updated" date will be changed.
• For significant changes, a notification will be sent to the registered email address.
• The effective date of the updated policy will be clearly stated.

Continuing to use the platform after the updated policy is published will be considered your acceptance of the new policy. If you do not agree to the updated policy, stop using the service and contact us to close your account.

10 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our customer support team:

• Email: [email protected]
• Live Chat: 24/7 — available from any page on the site

Our team provides support in Bengali and will respond to your request as quickly as possible.